1. Identification:

The present general conditions of engagement apply to all commercial transactions in our online store,, domain exploited by NIF: 73.555. 612W, with registered office in Valencia (Spain).

2. Activity: is dedicated to the sale and provision of public lighting and water treatments.

3. Content and information provided on the web – site: reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial terms and service) in any makes all efforts within its means to provide the information contained in the website in a truthful manner and without typographical errors. In the case which sometime occur some error of this kind, alien at all times to the will of, you would immediately proceed to its correction. There is a typo in one of the prices shown and some client had taken a decision to purchase based on that error, shall inform the client that error and the client shall be entitled to cancel your purchase without any cost for its part, except, where appropriate, the costs of transporting the goods to return.The contents of the website may, on occasions, show provisional information about some products. In the event that information provided the client does not correspond to the characteristics of the product shall have right to cancel your purchase without any cost for its part, except, where appropriate, the costs of transporting the goods to return.The articles contained in this website include PVP (VAT included) in peninsular Spain and Balearic Islands. To learn the conditions of sale in other countries, must be accessible via the icon that represents the flag of each country. Prices and measurements and references are validated annually and will be updated as exactly as possible, except for typographical error or change in VAT.

4. Selling system. Order:

To make a purchase, the user should include the desired product in the "shopping cart" of the existing website menu prices of the exposed products on the website, including on the value added tax (VAT) which, if any, is appropriate to apply.Purchases that will be delivered within the territory of any of the Member States of the European Union are subject to VAT.Purchases that need to be delivered in territories of States not members of the European Union, the Canary Islands, Ceuta or Melilla shall be exempt from VAT.

5. Form of payment:

In making the order, you can choose freely pay the purchases you make via credit or debit card (and you can now use secure payment through PayPal), or bank transfer. confirms your order at the time that you make the payment. All payment solutions, are completely safe and guaranteed by the banks and financial institutions. The bank details of the purchaser shall be not kept in any case by An order is not dispatched until there is no validation of your payment, and in cases of transfer, until the effective payment into account.

6. Form, cost and shipping time:

At what location are orders delivered? Orders will be delivered to the address that tell us at the time of requesting it, therefore, assumes no liability when delivery can not be carried as a consequence that the data provided are not correct, are inaccurate or incomplete. If there is a lack in the delivery address of the recipient, reserves the right to make a second installment, whose shipment will be payable by the customer, or, in case of not being able to deliver the goods for the cause that is, reserves the right not to return the amounts paid by it.
Where the order could not be received by the recipient, by any cause unrelated to, or the recipient is absent repeatedly,, non assumes no responsibility and reserves the right to charge the customer costs incurred.
When the client requests a modification in the order concerning the change of delivery address, in cases involving the change of address a change of the point of sale that is going to perform the delivery, may charge expenses extras that has generated such management, prior communication and acceptance by the customer. When for any reason the customer wishes to cancel the order before the delivery date, you may charge customer 50% of the total amount of the order.In the case of not finding available good or service object of the order, we will inform you of this lack of availability and promise to give solution to the problem as soon as possible.
Shipping method:
It is important to clarify that charges are calculated per shipment and not by order. Although it is not normal, one order can contain multiple items with delivery different dates, allowing you to choose whether you want to receive all of the order in a single consignment, or several.
In addition, shipping conditions vary according to the type of product.
In your order, you confirm the expected delivery time for it. To give you a rough idea, our times are very effective, provided that we have stock in the products. If we do not have stock in our warehouse, you must not worry we'll show you if delivery time is dilated about 15 days, or if it is temporarily disabled.
In accordance with the legislation in force, in the case of non-execution of the contract on our part, by not finding available product or service subject to the order, the consumer must be informed of this lack of availability. We are committed to provide a solution to the problem as soon as possible. In case of delay of the order by unforeseen issues as, inter alia, the variation of dates on the availability of the order, the impossibility of the logistics of delivering on the agreed date, cases of absence of the buyer or the need to resort to special delivery means, may give rise to the payment of shipping costs extras that should be supported.

7. Warranty. responds guarantees legally required by the existing regulations.All machines have a 24 month warranty against manufacturing defects. This warranty includes postage and material according to the guarantee of consumer goods Act, they are excluded from its coverage, features characteristic of the product, of its nature, as well as damage caused by misuse of the same.
Deficiencies caused by negligence, shock, use or tampered with, incorrect installation, or materials subject to wear by normal use are not included in this warranty.
The guarantee will lose its value: -If amending, alter or replace some of the data of the same or the proof of purchase. To make use of the guarantee, proof of original purchase is essential.

8. Changes:

In the event of erroneous shipments, shall again forwarding the order, taking charge of the shipping costs.
In case of defective products, will be the return of the defective product, taking charge of shipping costs, provided that:
In case of arrival goods damaged by transport, with bumps or breaks apparent and visible defects, customer must make claim on your packing slip or in writing within a period of 24 hours counting from reception. If these deadlines are not met, reserves the right not to change the article. To make your change, send us an e-mail at the following address: info@osmolightpieces.comLos shipping charges will only be refundable in the case of defective product or wrong shipment.

9. Returns:

In case of cancellation of purchase and return the consumer, offers to the customer on delivery 7 working days to exercise its right to terminate the contract of purchase, without any reason.
Cancellations must be sent by registered letter with acknowledgement of receipt a: In this case consumer shall pay the costs of returning the product and damage relating to returns of the product, if any.
The returned product must be delivered in perfect condition, in their original packaging and complete with all its accessories. It will not accept any spontaneous return without the agreement of price paid by the purchaser on the good will be refunded to your account, as soon as possible from the date of delivery and receipt of the good.
In the case of option by removing the goods by carriers of the reimbursement will be made once deducted, if necessary, the overall costs of withdrawal of merchandise.

10. Obligations of the buyer: customer undertakes at all times to provide truthful information about the data requested in the registration of user or order forms, and to keep them updated at all times.
The customer agrees to accept all the provisions and conditions contained in the present general conditions meaning that they collect the best will of service possible for the type of activity that develops
The customer undertakes to enable the delivery of the requested order providing a delivery address where the order requested within the usual schedule of delivery of goods can be delivered. In case non-compliance by customer of this obligation has no liability about the delay or impossibility of delivery of the order requested by the customer.

11 Security and confidentiality: guarantees the security and confidentiality in all your communications with your customers. All online payment transactions are made through a secure server, based on the SSL standard that protects data against attempts of violation by third parties. The purchase process data stored in a database designed for this purpose. guarantees the protection and confidentiality of personal, household data, payment and any that we provide our customers in accordance with the organic law 15/1999, of 13 of December of protection of Personal data.
All data provided by our customers to or its employees, will be included in an automated file of personal data created and maintained under the responsibility of Pursuant to provisions of the law of protection of data 15/1999 of 13 December, customers can, at all times, exercise rights of access, rectification, cancellation and opposition of their personal data from your account as a registered customer either by writing to In the event that the data supplied are associated with a purchase, Spanish legislation obliges us to maintain them at least four years for what cannot be erased or rectified though the customer requests it.

12. Applicable legislation and jurisdiction:

The purchases made with are subject to Spanish legislation.In the event of any conflict or discrepancy in interpretation or application of the present contractual conditions, the courts and tribunals which, in his case, will know of the matter arises, shall be that available applicable legal regulations in the field of competent jurisdiction, which serves, being consumers, the place of performance of the obligation or the domicile of the party acquiring. In the event that the part buyer domiciled outside of Spain, both parties submit, with express resignation to any other law, to the courts and tribunals of Valencia (Spain).


No products

Shipping 0,00 €
Total 0,00 €

Cart Check out

att al cliente-engl